Our Warranty Promise
We at Dock & Bay hold our products to the highest quality standards, and we know you will too. As daily users of our own products, we know what a dud looks like. We continuously test, sample and examine our production line to make sure our towels can handle real-world rough & tumble - and they do. Our return rate is less than 1%.
Our replacement warranty covers repair or replacement due to product failure during the first 12 months of your products life, regardless of the cause. During this period, we will repair or replace it at our discretion. What's covered? Rips, tears, discoloration, runs, or anything you feel is a failure of our product during it's lifetime.
Your only responsibility will be to return the item back to our facility (free of charge return shipping within 30 days of purchase date)
Only valid when registered for the warranty using the link below (within 30 days of purchase date)
If you have any issues, to initiate a warranty claim, simply get in touch via the 'Contact Us' section of our website.
Guarantee offered is 12 months from purchase date, not registration date. Registration must be filled out within the first 30 days since purchase to qualify. Only valid when registered for the warranty using the link below. Dock & Bay has the right to end this agreement if deemed necessary at any point. Dock & Bay has the right to end this agreement if deemed necessary at any point.