Shipping & Returns
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What shipping options do you offer?
Dock & Bay offer worldwide delivery through a range of trusted partners. Once your order has been processed you will receive an automated email, advising of the tracking details if possible.
USA & Canada (USD Prices)
- Standard Delivery: 4-7 working days ($5.99 or free when you order over $49)
- 2 Day Delivery: 2-3 working days ($12.99 or $6.99 when you order over $49)
- Delivery partners may include USPS, DHL, Amazon Logistics
- Standard Delivery - 3-5 working days
- Expedited Delivery - 1-2 working days
- Delivery partners may include Royal Mail, Amazon Logistics, Yodel, Parcel 2 Go, Hermes
- Standard Delivery 3-5 working days
- Delivery partners may include Australia Post, Go Logistics, Couriers
- Standard Delivery 5-15 working days
- Delivery partners may include Royal Mail, Yodel, Australia Post, Go Logistics, DHL, Amazon Logistics
Rest of the World
- Please contact us directly for a shipping quote
What do I do if I don't receive my order in time?
Please get in contact with us and we will look into your problem immediately.
Refunds & Returns
At Dock & Bay, we treat our customers like we would expect to be treated. We are all friends in the Dock & Bay family, so please get in contact with us for any query. If you have a legitimate issue, require a refund or would like to return the product, please let us know and we will work with you to resolve the situation.